We are here to help. Whether you have a question about an order, a product, sizing, shipping, or a return, our team is happy to assist.
Contact details
Holt & Crane
11201 West 169th Street, Overland Park, KS 66221, United States
Email: info@holtandcrane.com
Phone: (913) 592-9849
Customer service hours: Monday to Friday, 9:00am to 5:00pm (CT). Closed weekends and public holidays.
Average response time: within one business day. Messages received over the weekend or on a holiday are answered on the next business day.
Email us
info@holtandcrane.com is the fastest way to reach us, and it is the address to use for order changes, returns, and anything else.
Before you write
To help us assist you as quickly as possible, please include your order number (if you have one) and a clear description of how we can help. Photos are always welcome if your question is about a specific item.
Looking for a quick answer?
Many common questions about delivery times, returns, refunds, and payment are answered on our Shipping Policy, Return & Refund Policy, and FAQ pages. It is often the fastest way to get what you need — but if you would rather talk to a person, we are only an email away.